Get In Touch

We're here. How can we help? Contact us anytime via email.
Cemcoenterpriseuk@gmail.com

How do I change or cancel my order?

We try to pack and send orders as quickly as possible, which may mean it’s too late to change or cancel an order. If you’re on a Shave Plan you can change the timing of your deliveries from your Harry’s Profile. We’ll also send you a reminder two days before your Shave Plan is due to dispatch in case you want to make any changes. For other orders, please get in touch with us and we’ll see what we can do.

What is your return policy?

All products purchased from Harry’s.com are covered by the Harry’s Quality Guarantee. If you don’t love the product, return it within 30 days for a full refund. Just contact us and we’ll take care of it.

Where do you deliver to?

We deliver to the UK, including the Highlands and Islands, Isle of Man, Scilly Isles and Channel Islands. We can also ship to BFPO address and PO Boxes. Any orders for next day delivery need to be placed before 4pm.

What if I'm not in when my order is delivered?

Some products are too big to fit through a standard letterbox. If you’re not in when your order arrives our delivery partner will attempt to deliver a further two times, or leave it in a safe place or with a neighbour. In some instances they may need to leave a card with additional instructions.

You can track your Harry’s order by clicking the “Track Package” button in your dispatch email, or from your Order History.

Just to note, orders that are 8 Blade Cartridges only will be delivered untracked with Royal Mail in 3-5 working days.

I can't login or I've forgotten my password?

Head to the Sign In page and click “Forgot Password”. Enter your email address and click submit and we’ll send a password reset email to your inbox. Make sure to check your spam folder if it hasn’t arrived in a few minutes.

If you’re still having trouble, it could be that you made a typo in your email address when you signed up to Harry’s. Please get in touch with us and we can help locate your account.

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